Two major phone networks are down, with customers unable to make or receive calls.
Three Mobile and iD Mobile have both reported issues and say they are “working hard” to fix the problem.
So far, more than 10,000 people have already reported problems with their phones on Downdetector.
The online platform provides users with real-time information about the status of various websites and services.
It is understood that both network systems went down just after 1pm today.
On X, Three UK posted an update at 2.47pm.
It said: “We’re aware of an issue affecting a small percentage of voice services, our team are working hard to fix this as soon as possible.
“We’re really sorry for any inconvenience caused. Data services and 999 calls are unaffected, please bear with us.”
iD Mobile stated: “Hey there, we’re aware of a network-wide issue affecting services.
“Unfortunately we’re unsure when this will be fixed, however, we’re reporting this to our teams and working to resolve this as soon as possible. We apologise for any inconvenience caused.”
It has been met with frustration and backlash online from users.
“We’re aware of an issue affecting a small percentage of voice services, our team are working hard to fix this as soon as possible.”
@MchaleKristian said: “How can you class a nationwide shutdown as a small percentage of voice calls?
“My personnel and business phone has been down for nearly two hours.”
@MMpeep added: “It’s always a ‘small’ percentage or number, the reality is it’s widespread.
“Are you going to offer compensation for the downtime and any associated costs incurred?”
#Mobile #users #unable #recieve #calls
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