(WKBN) — The Ohio Turnpike and Infrastructure Commission is warning residents about unpaid tolls.
According to a news release, when the Ohio Turnpike’s new toll collection system went live in April of last year, many customers without an E-ZPass traveled in E-ZPass lanes.
Because of this, in August, the commission suspended all late fees, collections, and vehicle registration holds to allow more time for its customers to become familiar with the new open-road tolling system. The initial suspension lasted 60 days but was extended again to give its customers more time to adjust.
However, beginning on Feb. 3, the commission will start issuing late fees for unpaid tolls.
Customers who incurred an unpaid toll by driving through an E-ZPass lane and who do not pay the first unpaid toll invoice within 30 days will have a $5 late fee added to the second mailed invoice for each toll that remains unpaid.
Drivers exiting through a cash/credit lane who are handed an unpaid toll notice by a toll collector for failure to pay will incur a $5 administrative fee. If the notice remains unpaid for 30 days, the customer will be mailed a second notice, and a $5 late fee will be added to each toll that remains unpaid.
Then, beginning on Feb. 10, the commission will send any unpaid tolls incurred since April 10, 2024, to the Ohio Attorney General’s Office for collections and to the Ohio Bureau of Motor Vehicles (BMV) for a hold on vehicle registrations.
According to the news release, over nine months from April to December 2024, nearly 347,000 transactions remain unpaid compared to more than 44 million transactions that were paid successfully.
To make a toll payment, visit www.ezpassoh.com or call the customer service center at (440) 971-2222.
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